1. Acceptance of Terms

Welcome to Good Mood Holidays. By accessing or using our website, mobile applications, or any of our services (collectively, the “Platform”), you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree with any part of these terms, you must not use the Platform. We may update these terms from time to time, and your continued use after any changes constitutes acceptance of the revised terms.

2. Bookings & Payments

Good Mood Holidays acts as an intermediary between you and travel providers such as accommodation hosts and airlines. When you make a booking, you enter into a contract directly with the relevant provider, subject to their own terms and conditions.

All prices are displayed in the currency shown at checkout and include applicable taxes and fees unless stated otherwise. Payment is processed at the time of booking confirmation. We accept major credit and debit cards as well as selected digital payment methods.

3. Cancellations & Refunds

Cancellation and refund policies vary by provider and are clearly displayed before you complete a booking. It is your responsibility to review these policies prior to confirming your reservation.

Where a refund is due, it will be returned to your original payment method. Processing times depend on your bank or payment provider. Some bookings are non-refundable, and this will be indicated at the time of booking.

4. User Responsibilities

You agree to provide accurate and complete information when creating an account or making a booking. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

You must not use the Platform for any unlawful purpose, to transmit harmful content, or to interfere with the proper functioning of our services.

5. Intellectual Property

All content on the Platform, including text, graphics, logos, and software, is the property of Good Mood Holidays or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

6. Limitation of Liability

Good Mood Holidays provides the Platform on an “as is” and “as available” basis. To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the Platform or from the acts or omissions of third-party travel providers.

7. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

8. Contact Us

If you have any questions about these Terms of Service, please get in touch with our team at hello@goodmoodholidays.com or visit our Contact page.